Every Aokeo® audio device is backed by our commitment to excellence.

All products manufactured by Aokeo® feature a limited one (1)-year warranty from the original purchase date. Aokeo warrants these products against defects in materials and workmanship during normal use. Proof of purchase required.

Not covered under warranty:

  • Accidental damage, liquid exposure, or misuse
  • Unauthorized modifications/repairs
  • Battery depletion & consumable parts
  • Normal wear and discoloration

To claim:

① Contact [email protected]

② Provide:

  • Original purchase order number/email confirmation
  • Your shipping address + phone number

Aokeo will determine the remedy (repair/replace) at its discretion for factory-defective units. Void if operated outside product specifications.

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